Privacy Policy

This privacy policy relates to how the Pisidia Heritage Trail (“we”, “our” and “us”) collects and handles your personal information in accordance with applicable privacy laws, including (but not limited to) the General Data Protection Regulation (GDPR), where applicable.
For the purposes of this policy, “personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
We may review our Privacy Policy from time to time to ensure it is up-to-date, so we encourage you to revisit it periodically. Alternatively, if you would like a hard copy sent to you, please request it by contacting our Privacy Officer at biaa@britac.ac.uk

If you have questions, please contact us at:
Email: biaa@britac.ac.uk
Mailing address: 10 Carlton House Terrace
London
SW1Y 5AH

This policy was last updated: 02.04.2025

-----

INFORMATION WE COLLECT

TYPES OF INFORMATION WE COLLECT
In the process of conducting our business, we may collect a range of personal information from current and prospective users, service providers, institutional partners, app users, and other individuals where necessary to operate the Pisidia Heritage Trail App and Website. This information may include:
● Name
● Contact details
● IP address
● Device information
● GPS location data (if enabled)
● Real-time data on app usage and interaction

HOW WE COLLECT INFORMATION
Most personal information is collected directly from you when you:
● Use the Pisidia Heritage Trail App or Website
● Contact us
● Provide feedback or complete forms
● Use any of the interactive features, such as VR or trail mapping

COOKIES
We use “cookies” to store preferences and compile aggregated data about site traffic and interactions to improve the user experience. Cookies are small files transferred to your device via your browser or app. You may configure your device/browser to reject cookies; however, some features may not function properly without them.

SENSITIVE INFORMATION
We do not require you to provide any sensitive personal data. If you choose to provide such information, it will be treated confidentially and disclosed only as instructed by you.

CHILDREN’S PRIVACY
Children under the age of 13 are not permitted to use the app or website without parental supervision. We do not knowingly collect personal data from children without appropriate consent.
If it comes to our attention that we have collected personal data from a child under 13 without verified parental consent, we will delete it as quickly as possible. Please notify us at biaa@britac.ac.uk if you believe this has occurred.
We also recommend that children between the ages of 13 and 17 seek parental permission before submitting any personal data online.

USE OR DISCLOSURE
We may share personal data with:
● Universities, museums, or tour operators (for historical content and collaboration)
● Data analytics providers
● Newsletter/email service providers
● Secure data storage and cloud hosting providers
We will not sell your personal information to third parties or use it for direct marketing without your informed consent.

DIRECT MARKETING
If you opt in to receive updates, we may contact you via email or other channels. You may unsubscribe at any time, and we will promptly remove you from our contact list.

CROSS-BORDER DISCLOSURE
We may use service providers based in other countries to process personal information. We will only do so where those providers adhere to similar privacy protections or where you have consented to the disclosure.

SECURITY
We implement both technical and administrative safeguards to protect personal data from unauthorized access, misuse, or disclosure. However, no transmission or storage system is completely secure. We encourage users to take precautions such as logging out and changing passwords regularly.

DESTRUCTION OF DATA
When your personal information is no longer required and we are not legally obligated to retain it, we will take reasonable steps to destroy or de-identify it.

ACCESS AND CORRECTION
You have the right to request access to personal data we hold about you. We will respond to such requests unless there are lawful grounds for denial. We also take steps to ensure the data we hold is accurate and up-to-date.
To request access or correction, contact us at biaa@britac.ac.uk

MAKING A COMPLAINT
If you have a concern or complaint about how your personal data is being handled, please send a written notice to our Privacy Officer at biaa@britac.ac.uk We aim to respond within 30 days. If unresolved, your complaint may be referred to an independent body or regulator.